At TK Maxx, no two days are ever the same. Our unique business model means we’re constantly bringing customers incredible brands at exceptional prices, creating an exciting and fast-paced retail environment where commercial thinking, people leadership, and adaptability are key to success.
We’re looking for an experienced and ambitious Store Manager to lead our Horsham Superstore, a unique large-format retail operation that brings both TK Maxx and Homesense together under one roof. This high-profile leadership opportunity will suit a proven retail leader from a large-format, big-box, multi-site, or complex retail environment who thrives on developing high-performing teams, driving commercial results, and influencing business performance at both store and regional level.
The Opportunity
As Store Manager, you’ll have full accountability for the operational and commercial success of a multi-million-pound retail business. Leading large-scale teams of associates and managers across both the TK Maxx and Homesense brands, you’ll create an inclusive, welcoming, and engaging environment where colleagues can perform at their best and customers enjoy an outstanding shopping experience.
This Superstore format requires a leader who can successfully manage multiple retail operations within a single location, balancing the needs of two distinct brands while delivering a seamless customer experience.
As a result, candidates with experience leading multi-site businesses, managing multiple departments or brands, or overseeing complex retail operations will be particularly well suited to this role.
You’ll be responsible for identifying opportunities to improve performance, driving sales growth, enhancing operational efficiency, and delivering exceptional people outcomes. Working closely with your District Manager and regional stakeholders, you’ll use data, insight, and strong influencing skills to shape decisions that positively impact the wider business.
What You’ll Be Doing
- Leading and developing large store teams, creating a culture of accountability, engagement, and high performance.
- Driving commercial performance through effective planning, analysis, and execution.
- Overseeing the successful operation of both TK Maxx and Homesense within the Horsham Superstore, ensuring each brand delivers outstanding results and customer experiences.
- Identifying opportunities to grow sales, improve productivity, and enhance the customer experience.
- Building strong succession pipelines by coaching, mentoring, and developing future leaders.
- Managing employee relations matters confidently and effectively, ensuring a positive and fair working environment.
- Creating an inclusive culture where associates feel valued, supported, and motivated to succeed.
- Partnering with District Managers and regional stakeholders to influence business decisions and deliver strategic objectives.
- Delivering operational excellence across all areas of the business, ensuring standards, compliance, and customer satisfaction are consistently achieved.
- Leading change initiatives and inspiring teams through periods of growth and transformation.
What We’re Looking For
We’re interested in hearing from experienced retail leaders who can demonstrate:
- Store Manager, multi-site, regional, or equivalent leadership experience within a large-scale, high-volume retail environment.
- Experience managing multiple operations, brands, departments, or business units simultaneously, ideally within a complex retail setting.
- Accountability for multi-million-pound sales turnover and full store P&L performance.
- Leadership of large teams, including support management teams.
- Strong Employee Relations and people management experience.
- Proven ability to drive commercial growth and deliver sustainable business improvements.
- Experience building highly engaged teams and creating positive workplace cultures.
- Strong stakeholder management and influencing skills, with the ability to operate effectively across regional leadership teams.
- A track record of identifying opportunities, solving problems, and delivering results through others.
- Resilience, adaptability, and the ability to thrive in a fast-paced retail environment.
Why us?
Beyond a competitive salary, bonus opportunity, associate discount, pension, healthcare, and life assurance, you’ll join a business where no two days are the same and where talented leaders are empowered to make a real impact.
At TK Maxx, we invest heavily in our people. We celebrate individuality, encourage growth, and provide genuine opportunities to progress your career within one of the world’s leading off‑price retailers.
If you’re a commercially driven retail leader with a passion for people development and operational excellence, and you’re excited by the challenge of leading a unique TK Maxx and Homesense Superstore operation, we’d love to hear from you.
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