SMB Customer Experience & Onboarding Specialist

Company: NAVEX
Apply for the SMB Customer Experience & Onboarding Specialist
Location: London
Job Description:

NAVEX seeks a Customer Experience Specialist to support SMB customers through digital engagement, onboarding, and efficient issue resolution. You will work in a hybrid role serving a large customer base with scalable automation and self-service resources.

You will help ensure customers onboard, adopt NAVEX solutions, and access assistance when needed, while maintaining satisfaction and surfacing trends for improvement.

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Posted: October 15th, 2026