Customer Experience Team Leader: Lead & Elevate Service

Veolia is seeking a Multi-skilled Customer Experience Team Leader to lead a high-performing team at Birchwood Park, Warrington. This role combines strategic leadership with hands-on responsibility across four service areas, ensuring seamless service delivery and strong customer outcomes.

You will coach and develop the team, manage scheduling and KPIs, and contribute to process improvements while staying involved in day-to-day operations.

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