Business Development Manager

Overview

You will drive growth by securing transformational opportunities with new customers in the consumer and convenience space, building dedicated warehousing solutions, and shaping the expansion of DHL’s logistics capabilities. You’ll work cross-functionally to win major deals and ensure new facilities or repurposed properties meet customer needs. The role focuses on creating strategic partnerships and expanding a robust pipeline while upholding DHL’s Customer for Life ethos. This is a high-impact, growth-focused position within a fast-paced team.

Pay / Benefits

• company car or car allowance
• private medical insurance
• 26 days annual leave (option to buy extra days)
• discretionary bonus
• flexible working options
• pension scheme with 8% employer contribution and 4% employee contribution

Responsibilities

• Develop relationships with target customers to access decision makers and build networks
• Continuously review business potential and identify new opportunities
• Drive transformation deals for new customers including warehouse solutions and property redevelopment
• Collaborate with internal functions (Solution Design, Operations, HR, IT, Real Estate, Legal, Finance) to support the sales process
• Coordinate actions and inputs across teams, and work with customer operations to improve quality and performance
• Proactively identify opportunities within target accounts and respond to RFQs
• Research customer supply chain requirements and business objectives
• Build and maintain a pipeline of new business opportunities while upholding the Customer for Life ethos

Key requirements

• Demonstrated experience winning new business in a large, complex organisation with bid/tender lifecycle understanding
• Strong experience in consumer and convenience supply chains
• Proven track record of driving transformational deals for new customers
• Sales experience in FMCG or consumer logistics with medium-to-large deals
• Experience managing projects and long sales cycles; ability to create opportunities outside bids
• Experience selling Shared User Warehousing with some exposure to dedicated new property warehouse environments
• Strong negotiation and communication skills; ability to influence at all levels
• Results-oriented with a track record of meeting/exceeding sales targets
• Strategic mindset and someone who builds long-term partnerships
• Desirable FMCG/Consumer direct industry sales experience

• Negotiation and communication
• Stakeholder management
• Strategic thinking
• Bid and tender lifecycle
• RFQ handling
• Solution design collaboration

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