SaaS Customer Success Manager: Drive Adoption & Growth

Company: Sphera
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Job Description:

Sphera is seeking a Customer Success Manager to guide customers through lifecycle with our SaaS platform, mitigate risk, drive product adoption and ensure measurable value.

The role emphasizes proactive relationship-building, cross-functional collaboration with Support, Product and Engineering, and renewal/upsell opportunities to grow customer success.

The ideal candidate has 2-5 years in SaaS CS, strong communication, and experience with Salesforce; Bachelor’s degree and a passion for technology.

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Posted: October 15th, 2026