Senior Sales Administrator

Our client, an established commercial vehicle business based in Derby, Derbyshire, is seeking a highly skilled Senior Sales Administrator to join their busy Truck Sales team. The successful Senior Sales Administrator will oversee vital administrative functions, support the team s development, and ensure operational accuracy. This is an excellent opportunity for an experienced administrator with a background in automotive, commercial vehicles, or logistics.

Benefits of a Senior Sales Administrator:

• Salary up to £35,000 per annum
• 37.5 hours per week, Monday to Friday 8:30am to 5:00pm
• Opportunity for career growth and development within a reputable company
• Supportive team environment with a focus on process improvements
• Flexibility in managing diverse administrative tasks

Duties of a Senior Sales Administrator:

• Oversee daily workflows within the administration team, ensuring deadlines are met and workloads balanced
• Support, mentor, and develop team members, acting as a point of escalation for complex issues
• Develop and implement improvements across administrative processes
• Generate, analyse, and manage departmental reports, ensuring data accuracy and timeliness
• Manage high-value customer accounts with a customer-focused approach
• Assist in planning vehicle movements and coordinate operational activities
• Liaise with other departments to ensure seamless workflow
• Check month-end deal files for financial accuracy and resolve discrepancies
• Process support claims and pricing credits, tracking them through to payment
• Conduct audits and maintain data quality and compliance standards
• Monitor departmental objectives and maintain high standards of service
• Communicate regularly with the Truck Sales Manager regarding performance and escalations
• Oversee vehicle ordering, delivery tracking, and reporting activities

Requirements of a Senior Sales Administrator:

• Proven experience within an administration role, ideally in automotive, commercial vehicles, or logistics sectors
• Experience supervising or mentoring an administrative team
• Strong attention to detail, with an emphasis on financial accuracy and data integrity
• Proactive, methodical, and solutions-focused approach to problem solving
• Excellent organisational skills and ability to manage multiple priorities concurrently
• Effective communication and interpersonal skills, confident engaging with colleagues, customers, and senior management
• Proficiency in Microsoft Office applications
• Keyloop experience is desirable but not essential

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