VodafoneThree – Senior Manager – Governance, Partner & Contract Management – Ops

Overview

In this role you lead the Networks Partner and Contract Management governance function, shaping how contracts and partnerships are governed across the portfolio. You will guide a team, establish governance forums, and ensure obligations, risk, and performance are visible and managed. The role sits at the intersection of Operations, Networks L2, and Group stakeholders to drive compliant, value-focused contract delivery. You’ll shape continuous improvements in governance processes and tools to support rapid, responsible network delivery.

Pay / Benefits

• competitive pay
• bonuses
• up to 28 days off plus bank holidays
• pension plan
• learning tools
• parential leave policies

Responsibilities

• Lead and coach the contract governance team, setting priorities and performance expectations
• Own the contract governance framework, including obligation tracking, change control, renewals, risk management and governance cadence
• Manage the Vodafone Services Agreement relationship between Vodafone Group and Networks in VodafoneThree
• Own the Network operations L2 partner management interface for governance matters
• Establish governance forums, business reviews and escalation routes with key internal stakeholders
• Provide leadership insight on governance health, performance, risks and improvement actions
• Collaborate with Supply Chain, Legal, Finance and delivery teams for effective contract handover and lifecycle management
• Drive continuous improvement of governance processes, tools, MI and ways of working across the VSA & Contract Management team

Key requirements

• Strong experience in contract governance and lifecycle management within a complex operational environment
• Proven people leadership with experience managing governance or commercial teams
• Good understanding of telecoms networks and operations and the link between supplier agreements and service outcomes
• Strong commercial acumen including obligations, governance controls and risk management
• Ability to build trusted relationships with senior stakeholders across multiple functions
• Experience interpreting contract data, MI and risk registers to support decisions
• Experience operating in matrixed organisations with prioritisation and accountability
• Demonstrable focus on compliance, auditability and continuous improvement

• stakeholder management
• leadership and coaching
• communication and collaboration
• contract governance
• contract lifecycle management
• risk management

…