Overview
As an Enterprise Account Director at LinkedIn, you act as a trusted adviser to enterprise customers, focusing on value delivery from Talent & Learning solutions. You’ll drive growth, protect renewal, and align complex stakeholders around a shared vision. This role sits within a dynamic sales team and offers the chance to shape customer outcomes at scale in a hybrid, London-based setup. You will use data and insights to justify investments and craft compelling, customer-centric strategies.
Responsibilities
- Research customers’ business and prepare insights ahead of meetings
- Ask layered questions to uncover objectives and challenges
- Build relationships with multiple stakeholders across the organization
- Adapt communication style for different stakeholders
- Lead with solutions aligned to customer objectives
- Drive decision making by articulating shared value propositions
- Craft commercial terms with business acumen
- Use data and insights to support investments or address objections
- Mitigate churn risk with a customer-centric approach
- Engage throughout to validate value and optimize ROI
- Identify opportunities to increase customer value
- Apply account planning considering economic and industry factors
- Map key stakeholders to plan outreach
- Agree to joint accountability with cross-functional teams
- Seek help when facing challenges or unknowns
- Maintain discipline in territory, account planning, forecasting, and quota attainment
- Follow best practices for CRM and sales tools to manage cycles
Key requirements
- 2+ years of enterprise sales experience
- Fluent in English
- Experience with SaaS platform selling
- Knowledge of software contract terms and ability to create fair transactions
- Strong negotiation and accurate forecasting skills
- Experience carrying a revenue target and delivering results
- Ability to use data to inform decisions and persuade
- Ability to assess business opportunities and read prospective buyers
- Demonstrated ability to find and manage high-level business in evangelistic sales environments
- Demonstrated AI fluency and usage of AI tools in daily work
- Ability to position company products against competitors using competitive selling
- Experience with multiple partners and management team involvement
- Communication
- Negotiation
- Adaptability
- SaaS platform selling
- Data-driven decision making
- CRM usage
…
