Ombudsman Regulatory Support Lead (12-Month)

Betsi Cadwaladr University Health Board is seeking a Regulatory Support Manager (Ombudsman) to support the Senior Concerns Manager in handling PTR cases and to deputise when required. The role involves coordinating with external bodies, maintaining databases and action plans, and ensuring timely, quality responses while upholding patient safety guidelines.

The post is a 12-month fixed term/secondment arranged to meet service needs and will require collaboration across the Quality Assurance &

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