Daikin UK is a leading provider of energy-efficient heating, cooling and refrigeration solutions for residential, commercial and industrial environments. Committed to innovation, quality and sustainability, we deliver reliable climate control solutions that enhance comfort and reduce environmental impact.
Role Description
We are seeking an experienced HR Operations Manager to lead the delivery of an efficient, accurate and customer-focused HR service across the business. Reporting to the Head of HR, you will be responsible for managing the HR Operations function, ensuring the effective delivery of core HR services, payroll administration, employee lifecycle processes, system management and HR compliance activities.
This role is ideal for an experienced HR professional who combines strong operational leadership with a passion for service excellence, continuous improvement and developing high-performing teams.
Key Responsibilities
- Lead and develop the HR Operations team, ensuring a high-quality and responsive HR service.
- Oversee the delivery of all core HR administration and employee lifecycle activities.
- Ensure payroll processes are managed accurately and effectively with relevant internal and external stakeholders.
- Drive continuous improvement of HR processes, systems and service delivery.
- Manage HR data integrity, reporting and compliance requirements.
- Develop and maintain HR policies, procedures and operational standards.
- Build strong relationships with managers and stakeholders, providing expert operational HR support and guidance.
- Monitor service performance and identify opportunities to enhance efficiency and employee experience.
About You
- Proven experience managing an HR Operations, HR Shared Services or HR Service Delivery function.
- Demonstrated experience leading and developing HR teams.
- Strong understanding of UK employment legislation and HR best practice.
- Experience overseeing payroll, HR systems and employee lifecycle processes.
- Excellent stakeholder management and communication skills.
- Strong analytical, organisational and problem-solving capabilities.
- Passion for service excellence and continuous improvement.
Preferred but not essential:
- Knowledge of Successfactors HRIS
- Knowledge of HVAC industry
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