Please read before submitting: You may only apply to one apprenticeship programme for our 2027 intake. Submitting duplicate applications will result in them not being considered.
Location: Tooting
Duration: You’ll join us in a permanent role from day one while completing an 18-month development programme
Structure: You’re expected to work in the office at least 4 days per week for the duration of your apprenticeship and must live within a commutable distance. After completing your apprenticeship, you will be expected in the office 5 days a week, as this is a fully officebased role.
Build Relationships, Solve Problems and Help People Protect What Matters Most
Ready to earn, learn and launch your career? This is more than your first job. You’ll gain real experience, work towards a recognised Level 3 insurance qualification and build skills that will shape your future.
Our Personal Lines division operates across more than 100 high street branches and offices, supporting individuals and families protect the things that matter most. From home, car, private medical and critical illness cover, we deliver specialist personal insurance solutions and find the best possible cover, price and terms for our clients.
Join our supportive and high-performing Sales team and help connect clients with the insurance solutions they need. You’ll gain hands-on experience in sales, learn how to build strong client relationships, and develop the skills needed to win new business in a fast paced, target-driven environment.
You’ll join Howden on a permanent role and complete an 18-month development programme designed to develop your technical knowledge, professional skills and confidence to kick start your career.
What you’ll be doing?
You will begin with a structured induction before joining our Personal Lines team, where you will work alongside experienced colleagues and gradually take on more responsibility.
During the programme, you’ll:
- Learn the foundations of insurance, customer service and sales through hands-on experience and structured training.
- Support colleagues in finding suitable insurance solutions for new and existing clients.
- Play an active role in achieving sales goals by securing new business opportunities and supporting client renewals.
- Develop your written communication skills by preparing professional client correspondence.
- Build confidence speaking with clients and insurers, helping to answer queries and gather information, both via email and during phone calls.
- Learn how to build long-term relationships and provide excellent customer service.
- Support with maintaining accurate and up-to-date client records.
- Learn how amendments to insurance policies are managed as well as the policy renewals process.
Who are we looking for?
No insurance experience is needed; we’ll teach you everything you need to know!
You’ll be:
- A final year or recent school, sixth form or college leaver.
- Confident communicating with a wide range of people, including over the phone.
- Resilient, take challenges in your stride and enjoy working in fast paced environments.
- Curious and motivated to learn, with a genuine interest in developing your knowledge and skills.
- Energised by targets and committed to delivering results, even when situations become challenging.
- Someone who enjoys building positive relationships and working with others.
- Able to express your ideas clearly, both verbally and in writing.
- Comfortable working with numbers and handling basic numerical information accurately.
- Organised, dependable and able to manage your time and workload effectively.
To be eligible for our apprenticeship, you must:
- Have the full and unrestricted right to work in the UK.
- Have lived permanently in the UK for the last 3 years.
- Have achieved a grade C/4 in GCSE English and Maths.
- Not already hold a qualification that significantly overlaps with the content of this apprenticeship.
Why should you apply?
At Howden, people are at the heart of everything we do. As an employee-owned business, we believe success is built through collaboration, learning and supporting one another. You’ll gain exposure to an exciting global industry, receive structured development throughout the summer and build relationships that could shape your future career.
You’ll also benefit from:
- £23,000 and a generous pension scheme.
- Completing fully funded professional qualifications relevant for your role.
- Structured learning and development through our 18-month apprenticeship development programme.
- 22 days’ annual leave, plus bank holidays.
- Access to discounted personal health policies, wellbeing support and a range of employee benefits and insurance products.
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