Customer Success Manager — HR Tech SaaS (Scale-Up)

Salient Group is hiring a Customer Success Manager to own the full customer lifecycle from onboarding to renewal, in London. You’ll work on implementing our AI-enabled SaaS platform for HR and talent teams and partner with product and support to drive adoption.

The role emphasizes building strong client relationships, forecasting churn, and identifying growth opportunities in a fast-growing scale-up environment.

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