Revenue Services Officer
Basis Full time
Castle Quay, Banbury
Job reference CDC000440R
Job details
Salary £32,028.00 – £34,701.00 per annum
Contractual hours 37
Full-time, permanent, agile working is supported
Date posted 13/08/2026
Job description
Revenues and Benefits Services
Revenue Services Officer
Grade E: £32,028.00 – £34,701.00 per annum
Full-time, permanent, agile working is supported
Cherwell District Council is a forward-thinking and innovative organisation committed to delivering excellent services to our residents. We are seeking enthusiastic and customer-focused individuals to join our Revenues Team.
The Job:
In this varied and rewarding role, you will help maintain accurate Council Tax and Business Rates records, ensuring residents are billed correctly and receive the right support at the right time whilst ensuring targets are met. You will manage enquiries by email, telephone and letter, providing professional advice and excellent customer service.
This is a fantastic opportunity to develop your skills, gain valuable experience and contribute to a service that has a real impact on our local community.
A basic DBS check will be required prior to appointment.
The Person:
We are looking for motivated team players with strong literacy and numeracy skills, excellent communication abilities and a keen eye for detail. You will be organised, adaptable and committed to delivering a high-quality service.
Most importantly, you will be enthusiastic, customer-focused and eager to be part of a supportive team that strives for excellence.
The Benefits:
- A generous annual leave entitlement of 27 days (plus bank holidays
- Opportunity to join the Local Government Pension Scheme (Including generous Employer Contribution and the ability to transfer your private pension into the scheme)
- EV Salary sacrifice scheme
- Cycle to work salary sacrifice scheme
- Annual Flu Vaccination voucher
- £25 eye test reimbursement every two years
- Incremental pay award (awarded annually in April after one years’ service)
- Town centre office close to the station, canal and all amenities
Closing date: Thursday 17 September 2026
Interview date: Monday 28 September 2026
For more information please contact Vicki Taplin – Revenues Services Manager onvicki.taplin@cherwell-dc.gov.uk or 01295 227927.
Cherwell District Council is committed to safeguarding children, young people and vulnerable adults.
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