Barista and Roastery Production Assistant – 9 Prince’s Street, Brighton and Hove
Job Type: Full TimeLocation: The Milk Shed
The Role
About The Milk Shed
The Milk Shed is a specialty coffee brand dedicated to quality, sustainability, and community. From carefully sourced green beans to meticulously roasted coffee, we are passionate about creating exceptional coffee experiences. We are expanding our team and looking for a dedicated and detail-oriented Roastery Production and Barista to help support our growing operations.
Role Overview
As a Roastery Production and Barista, you will play a vital role in supporting daily operations in our roastery and assisting with the fulfilment and delivery of wholesale orders. This is a hands-on role that requires attention to detail, a strong work ethic, and a passion for specialty coffee.
Key Responsibilities
Customer Service Excellence
Deliver a warm, welcoming, and engaging customer experience
Provide fast, friendly, and knowledgeable service at all times
Engage with customers to promote products and enhance their visit
Coffee & Beverage Preparation
Prepare and serve a variety of hot and cold beverages, including expertly crafted coffee-based drinks.
Operate espresso machines and other coffee-making equipment with precision.
Assist customers with menu choices and offer recommendations on our counter food offering.
Service & Operations Support
Keep front-of-house and service areas clean, tidy, and well presented
Follow daily opening and closing procedures as required
Assist with stock rotation and replenishment of front-of-house items
Maintain cleanliness and organisation in all front-of-house areas, including counters, tables, and equipment.
Process transactions efficiently using the point-of-sale (POS) system.
Work collaboratively with team members to ensure a smooth and efficient service.
Adhere to all food safety and hygiene regulations.
Carry out weekly maintenance checks/processes on all roastery equipment
Represent The Milk Shed’s values with professionalism and enthusiasm
Roastery Production:
Maintain cleanliness and organisation of the roastery space
Label and batch coffee for retail and orders – for both internal and wholesale fulfilment
Green stock organisation
Wholesale Support:
Assist with order preparation, packing, and logistics
Provide ongoing support and training to external wholesale clients
Maintain an excellent rapport with key wholesale accounts
Coordinate and fulfil deliveries to wholesale clients
Communicate with the team to ensure timely order dispatch
Maintain accurate records of outgoing wholesale orders
Skills & Experience:
Essential:
Strong attention to detail and ability to follow processes
Physically fit and comfortable with manual tasks and lifting
Excellent time management and organisational skills
Reliable, punctual, and a good team player
Comfortable working in a fast-paced production environment
Preferred:
Previous experience in a coffee roastery, café, or warehouse Interest in or knowledge of specialty coffee
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