IT Service Desk & Support Analyst — 1st/2nd Line

Gregory Distribution Ltd is seeking an IT Service Desk/Support Analyst to provide 1st and 2nd line support across our UK sites, including warehouse, transport and back-office systems. You will log, triage and resolve incidents, manage requests and keep users informed with clear communications.

We require at least 2 years of IT support experience, strong customer service skills, and attention to detail. Travel to other Gregory Group locations and occasional on-call duties are part of the role.

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