Hybrid Service Desk Analyst – Customer-Focused IT Support

Wanstor is seeking a Service Desk Analyst to join our Not for Profit team in a hybrid role based around Greater London. You’ll be the heartbeat of customer experience, owning end-to-end incidents, resolving issues, and delivering proactive support for a major charity client.

You’ll handle Office365/Active Directory/Azure management, use ITIL practices, and work across shifts including weekends to keep services running smoothly.

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