Impactful 1st-Line Service Desk Analyst (Not-for-Profit)

Wanstor Limited is seeking a Service Desk Analyst (1st line) to join our Not for Profit team. This permanent, full-time role is based in a hybrid environment within the Greater London area, supporting a major charity client and delivering proactive IT support.

You will log and triage incidents, manage Office 365/Azure user accounts, and work within ITIL frameworks to meet service levels. The role offers opportunities to develop in a dynamic, customer-focused environment.

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