Guest Services Lead — Front Desk & Guest Experience

Splendid Hospitality Group is seeking a Guest Services Shift Leader for Hotel Indigo – Edinburgh. You will lead the front desk team during daily operations, ensuring smooth check-ins, bookings, and guest requests with a calm, guest-focused approach.

This full-time role in Edinburgh offers a warm, welcoming environment where you’ll share local knowledge and create memorable experiences for guests, while supporting across departments and maintaining high service standards.

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