Advice Line Advisor – Housing & Welfare Support

City of Edinburgh Council is seeking an Advice Line Adviser to join the Household Support & Advice Team in Edinburgh. You will be the first point of contact, providing initial guidance on benefits, debt and welfare rights, and assessing if specialist support is needed.

You will need strong organisational and communication skills, with knowledge of UK/Scottish benefits being advantageous. On-the-job training is provided and a commitment to ongoing professional development is expected.

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