About the Role
We are looking for an experienced Key Account Manager to support and develop key customer relationships while taking ownership of a selected account.
Working closely with the Managing Director, Key Account Team and cross-functional teams, you will play a key role in delivering profitable growth through customer engagement, account management, commercial projects and operational excellence.
Key Responsibilities
Support account management in the UK.
Act as a key point of contact for customer queries, commercial updates, issue escalation and cross-functional follow-up.
Prepare account reports, meeting packs, customer updates and performance summaries using sales, store and market insight.
Support range reviews, new product listings, product setup, and customer-specific administration.
Develop growth opportunities across assigned accounts, including range, merchandising, activation and category initiatives.
Coordinate with Marketing on brand projects, campaign rollouts, in-store activation and customer-specific commercial alignment.
Work with QC, Logistics, Demand Planning, Stock Control and Admin teams to resolve customer issues and protect service standards.
Identify account risks, execution gaps and commercial opportunities.
Skills & Experience Required
Strong commercial acumen.
Previous Exposure to Fresh Produce will be an asset.
Exposure to Discounter Channel.
Excellent customer relationship and communication skills.
Confident presentation and reporting ability.
Strong organisation and project follow-through.
Ability to manage multiple priorities and stakeholders.
Good analytical skills and proficiency in Microsoft Office, especially Excel and PowerPoint.
German language skills will be preferred.
A full driving licence is preferred.
Why Join Us?
Gain exposure to some of the most important retail customers in the market.
Take ownership of your own customer portfolio from an early stage in your career.
Work alongside experienced commercial leaders and cross-functional teams.
Build expertise across sales, category management, customer development and commercial execution.
Be part of a collaborative team focused on growth, innovation and customer excellence.
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