Betting Shop: Customer Experience Lead

Entain Group in the United Kingdom is seeking a Retail Customer Service Manager for our Ladbrokes & Coral betting shops. You will lead customer service standards and work with the Shop team under the Shop Manager to build relationships and drive repeat business.

Reporting to the Shop Manager, you will help deliver great customer experiences, demonstrate products, and handle cash transactions with empathy. This role operates on a £13.00 per hour basis and involves a rotating shift pattern.

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