Retail Floor Lead: Customer Experience & Ops

Company: JDSports
Apply for the Retail Floor Lead: Customer Experience & Ops
Location: Scotland
Job Description:

JD Sports is seeking a Floor Manager to lead a busy store, drive sales, and deliver exceptional customer service on the shop floor. You will guide and support your team, maintaining high standards and ensuring smooth store operation across shifts.

In this role you will work closely with the management team to boost customer engagement, drive performance, and uphold brand standards in a fast-paced retail environment.

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Posted: October 15th, 2026