National Key Account Manager – Commercial Catering
UK Wide | Hybrid Working | Full-Time
We’re looking for an experienced and commercially driven National Key Account Manager to develop and grow strategic relationships with key customers across the commercial catering sector. Specialising in our Care and Education division working with multi-site operators on a regular basis.
Reporting to the Head of Care, you’ll manage a portfolio of national accounts, driving revenue growth through service and maintenance agreements, equipment sales, refurbishment projects, and long-term partnership development.
What You’ll Do:
- Manage and grow a portfolio of national key accounts.
- Build strong relationships with senior stakeholders, procurement teams, facilities managers, operations leaders, and catering teams.
- Identify opportunities for service contracts, maintenance agreements, equipment replacement programmes, and project work.
- Develop strategic account plans and conduct regular customer reviews.
- Prepare proposals, quotations, tenders, and commercial agreements.
- Support kitchen refurbishment, equipment upgrade, and lifecycle planning projects.
- Work closely with Service, Projects, Operations, Finance, and Building Services teams to deliver exceptional customer outcomes.
- Maintain accurate forecasting, pipeline management, and account profitability.
- Act as a trusted advisor, ensuring high levels of customer satisfaction and retention.
About You:
- Proven experience in Account Management with some business development experience.
- Experience within the commercial catering industry.
- Strong relationship-building, negotiation, and stakeholder management skills.
- Ability to work with customers in a proactive and consultative manner, leveraging industry knowledge to build trusted partnerships and identify growth opportunities.
- Strong presentation, communication and influencing skills.
- Driven, adaptable and able to manage a varied workload.
- Full UK Driving Licence with the ability to travel and stay away from home when required.
What Success Looks Like:
- Growth in revenue and profitability across key accounts.
- High levels of customer retention and satisfaction.
- Increased service, maintenance, and project sales.
- Strong customer partnerships and long-term account development.
- Achievement of annual sales and growth targets.
Why Join Us?This is an excellent opportunity to join a growing business in a vibrant, fast paced industry where you’ll have the autonomy to develop strategic customer relationships, influence commercial growth, and grow your own career with us.
What our customers say .
They delivered a tailored plan that gave us complete confidence from the outset, and their hands‑on, local approach made the transition feel less like onboarding a supplier and more like welcoming an extension of our own team.
Advance Group has proven to be a trusted and capable partner and we would not hesitate to continue working with them again on future projects.
Cormac Rawson
Operations Director
The relationship built between our teams has been incredibly positive, and we lookforward to continuing to work together to support our residents and colleaguesnationwide.
Pete Newman
Anchor Catering Contracts Manager
Our project at KILN had to come with an open mind, lots of energy, innovative ideasand a passion to push the boundaries. Advance Group was the perfect partner.
Owner
Gary Fowle
Contracts Manager
From new site openings to ongoing maintenance support, Advance Group consistently demonstrates professionalism, accountability, and a genuine commitment to our success.
Ed Little
Property Director
The consistency, responsiveness, and expertise they bring have been key to ensuring our food and beverage operations run efficiently and to the high standards our guests expect.
National Infrastructure and Asset Manager
For the past 25 years, Advance Group has been a reliable and valued provider in supporting our commercial kitchens and serveries.
Adrian Hegarty
Procurement and Clinical Equipment Manager
They delivered a tailored plan that gave us complete confidence from the outset, and their hands‑on, local approach made the transition feel less like onboarding a supplier and more like welcoming an extension of our own team.
Advance Group has proven to be a trusted and capable partner and we would not hesitate to continue working with them again on future projects.
Cormac Rawson
Operations Director
The relationship built between our teams has been incredibly positive, and we lookforward to continuing to work together to support our residents and colleaguesnationwide.
Pete Newman
Anchor Catering Contracts Manager
Our project at KILN had to come with an open mind, lots of energy, innovative ideasand a passion to push the boundaries. Advance Group was the perfect partner.
Owner
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