Digital Customer Experience Analyst

CDW is expanding its Digital Customer team in Manchester. The analyst will respond to requests from coworkers and customers, identify recurring issues, and support onboarding and integration activities.

Exposure to marketplace/ERP integrations (Ariba, Coupa SAP, Oracle iProcurement, Workday & Jaggaer) and to services management systems like ServiceNow will be provided. Training will be offered to develop both technical and customer-facing skills.

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