2nd Line IT Support Technician – Hybrid (Southampton)

Xerox IT Services UK is seeking an IT Support Technician for a hybrid role based in Southampton. The primary duties include responding to IT support requests via phone and email, performing maintenance tasks, and guiding issues to the appropriate teams.

The position requires onsite work at the client’s office in Southampton SO15 2AE, with a transition to hybrid after induction. Responsibilities include incident resolution, ticket management, knowledge base maintenance, and ensuring ISO27001

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