Product Support Engineer: Root-Cause & Integrations

Company: Tenzo
Apply for the Product Support Engineer: Root-Cause & Integrations
Location: London
Job Description:

Tenzo in London is seeking a Product Support Engineer to join our growing team. You will investigate customer and integration issues, using logs, APIs, and data to diagnose root causes and resolve problems where possible before escalating.

You will own the support backlog with Customer Success, work with Product and Engineering on priority fixes, and collaborate with partners to enable live integrations while continuously improving our diagnostic tooling.

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Posted: October 15th, 2026