Senior Complex Case Manager – Housing & Safeguarding

MossCare St. Vincent’s Housing Group Limited is seeking a proactive Complex Case Officer to manage challenging housing cases, coordinating services and driving resolutions.

You will act as the primary contact for customers, navigate multi-agency responses and ensure a supportive, compliant approach across Property Care, Neighbourhoods, Compliance and external partners. The role emphasises problem-solving, relationship building and delivering positive outcomes in a fast-paced environment, with

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