Hybrid Desktop Support Technician | 2nd Line

JLA Resourcing Ltd is seeking a Desktop Support Analyst to deliver 2nd line support for a growing user base in central Basingstoke. The role is hybrid—3 days in the office, 2 from home—requiring engagement with staff up to C-suite level to ensure high-quality support.

You will work within a hybrid multi-cloud environment, handling reactive support and contributing to service improvements and various projects. Travel to Basingstoke will be required 3 days per week.

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