Company: Zopa Bank
Location: Manchester
Job Description:
Zopa Bank in Manchester is hiring a Customer Service Team Leader to manage day-to-day operations of a frontline agents group. The role focuses on delivering the highest service standards, driving performance, and coaching staff to reach personal career goals.
It operates on a hybrid model with three days in the Manchester office and occasional bank holiday coverage. You will work closely with the current account product team to support product-led improvements and ensure customer voice is
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Posted: October 15th, 2026