Field Debt Recovery Officer – B2B £29,000 basic + £5,000 car allowance + uncapped commission. Realistic OTE £55,000+
Permanent | Monday–Friday | Fully Field Based | Gloucester
This is NOT a desk-based Credit Control or telephone Collections role. We’re looking for an experienced field-based debt recovery professional to manage a territory, visiting business customers face-to-face to resolve outstanding utility debt. You’ll spend your working week out on the road, visiting SMEs and speaking directly with business owners and decision-makers.
The Role
- Visit commercial premises across your territory to recover outstanding B2B utility debt
- Speak face-to-face with business owners and decision-makers
- Understand the circumstances behind outstanding balances and find a workable resolution
- Take payments and negotiate structured repayment plans
- Re-engage customers where previous telephone/email contact has failed
- Handle difficult conversations professionally, firmly and fairly
- Manage your own diary, route planning and caseload across the territory
- Work autonomously whilst maintaining accurate case records
What We’re Looking For
- Field Debt Recovery / Field Collections
- Utility Debt / Revenue Protection
- Warrant or Visiting Officer roles
- Field-based arrears or payment resolution
You MUST have previous face-to-face field experience involving debt recovery, collections or enforcement.
You’ll also need
- Experience visiting customers face-to-face to discuss outstanding debt
- Confidence dealing with business/commercial customers
- Experience managing your own geographical territory or field workload
- Strong negotiation and objection-handling skills
- The confidence to walk into a business and initiate a potentially difficult conversation
- Full UK driving licence
Please note
If your experience is solely office-based Credit Control, Accounts Receivable or telephone Collections, this role won’t be the right fit.
This is a genuinely field-based role requiring you to travel throughout your territory every day and recover debt through face-to-face conversations with business customers.
Package
- Defined geographical territory
- Full training and ongoing development
If you’re already working in field collections, debt recovery, enforcement, revenue protection or warrants and want a role focused on resolution rather than heavy-handed enforcement, we’d like to hear from you.
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