London Technical Support Engineer – Fintech

Plaid Inc. is hiring Technical Support Engineers to join the Customer Support Team in London. You will manage customer issues from first symptom to resolution, coordinating with Engineering, Product, and GTM to provide timely, high-quality solutions.

Ideal candidates will be empathetic, technically minded, and passionate about delivering a world-class customer experience. You’ll collaborate across teams and continuously improve processes and tooling.

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