Remote Digital Systems Support Analyst

Financial Ombudsman Service in the UK is seeking a Systems Support Analyst – Digital to provide day-to-day triage, operational support, and vendor monitoring for our digital platforms. You will ensure the stability and accessibility of the public portals, complaint submission form, and web applications, acting as frontline for the digital estate 24/7.

You will log and track issues, work with AMS providers, and help improve service quality while collaborating with IT and business units to

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