Senior Service Delivery Manager ITIL Lead, Stakeholder Impact

National Highways is seeking a Lead Service Delivery Manager to strengthen internal digital capability across Cyber Security, Digital Operational Services, and Digital Corporate functions. The role focuses on delivering integrated services, driving continual improvement, and aligning with business objectives within a mature ITIL framework.

You will lead relationships with senior stakeholders and suppliers, manage risks and performance, and shape strategic plans and insights to support

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