Account Manager

Overview

In this role you drive end-to-end UK-integrated campaign launches and act as the hub between local teams and global markets. You’ll collaborate with Creative, Strategy and Production to ensure on-time delivery and aligned objectives. You’ll manage client relationships, stakeholder alignment, and proactive account planning to grow client partnerships. This position offers impact across multi-channel campaigns within a supportive, hybrid, and growth‑minded agency culture.

Pay / Benefits

• hybrid work model (office ~4 days/week)
• flexibility/accommodations during interview process
• equal opportunity employer
• collaboration-focused culture

Responsibilities

• Lead end-to-end UK integrated campaign management across digital, social, brand, and traditional channels
• Serve as primary point of contact for international markets, coordinating network alignment and localisations
• Support financial management: contract sign-offs, invoicing, and budget health across UK and global workstreams
• Manage project timelines and ensure delivery on time, within budget, and aligned with strategic objectives
• Brief and validate work with strategies teams, then present to clients; steer feedback during client meetings
• Lead client and network meetings, articulating campaigns and strategies, and navigating feedback
• Identify and implement proactive value-adding initiatives and account plans for growth
• Stay informed on industry trends and competitor activity across UK and international markets
• Collaborate with the wider client services team to support growth opportunities and agency initiatives

Key requirements

• Integrated UK Campaign Expertise: proven experience launching and managing full 360 campaigns in the UK across digital, social, brand, and traditional channels
• Multi-market Management (Nice-to-have): experience liaising with international markets and coordinating global network agencies
• Strong Client Management: excellent client-facing skills with a track record of trusted relationships
• Brand & Creative Aptitude: experience with brand-led accounts and ability to discuss creative work with Creative Directors
• Strategic Understanding: grasp of brand strategy development and consumer journey planning
• Financial & Commercial Acumen: budget tracking, reconciliations, and scoping skills
• Organisational Mastery: strong multitasking in a fast-paced environment
• Ownership & Initiative: self-motivated and autonomous delivery
• Stakeholder Management: comfort handling multi-stakeholder ecosystems

• Excellent communication and presentation skills
• Strong relationship-building and collaboration
• Proactive mindset and initiative
• Adaptability in a fast-paced, multi-market environment
• Strategic thinking and problem-solving

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