Senior Sales Advisor

Overview

In this role you will deliver a warm, discreet, highly personalised luxury retail experience in a Mayfair boutique. You will nurture discretionary clients, guiding them through collections and shaping long-term relationships with local and international clients. You will grow the boutique’s client base through proactive outreach while contributing to sales and overall performance. The position offers the chance to work closely with a small, collaborative team in a high-end environment and to connect with Mayfair’s luxury network.

Responsibilities

• Provide warm, discreet, personalised service to local residents and international visitors
• Guide clients through collections, highlighting craftsmanship and heritage
• Develop the boutique client base via proactive clienteling and personal appointments
• Identify new business opportunities and connect with luxury community (hotels, concierge)
• Achieve/exceed personal sales targets while supporting boutique performance
• Support daily boutique operations and uphold high presentation and service standards

Key requirements

• Solid experience in luxury retail with proven sales performance and client development
• Established network of luxury clients able to generate repeat business
• Mayfair luxury retail experience strongly preferred
• Confident, consultative selling approach with sound commercial judgement
• Proactive, detail-oriented, collaborative teamwork in a small boutique
• Fluent English; additional languages a plus

• client-focused
• discretion
• proactive attitude
• attention to detail
• collaborative teamwork
• consultative selling

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