Account Executive, Area Sales Office UK&I

Overview

In this role you will manage and grow a defined portfolio of Corporate, MICE and business development accounts to drive demand into UK&I hotels and boost Hilton’s share. You will collaborate with Account Managers, hotels and cross-functional teams to develop strategies, grow relationships and convert opportunities. You’ll lead multi-task account plans, support RFP activity and represent Hilton at events, delivering targets with a proactive, customer-focused approach. This role offers impact across a defined portfolio within a fast-paced hospitality business.

Responsibilities

• Manage a defined portfolio of corporate, MICE and business development accounts to grow demand and market share
• Develop and execute account plans in line with Hilton revenue priorities
• Support RFP activity and help convert group opportunities
• Coordinate with Sales Support, Hilton Direct and Project Desk to progress customer requirements
• Build strong relationships with key hotels and external contacts to understand needs and priorities
• Deliver regular updates on activity, opportunities, risks and outcomes
• Identify new business opportunities within existing accounts and agreed prospect accounts
• Maintain accurate Salesforce records and support performance reviews and planning

Key requirements

• Experience in a customer-facing, sales support, hotel, revenue-generating or account coordination role
• Proficient in Microsoft Office applications and comfortable using CRM or sales systems
• Fluency in spoken and written English
• Strong organisational and planning skills
• Proactive sales approach and appetite to develop account management capability
• Ability to work under pressure and manage multiple priorities
• Interest in sales, commercial performance and target-based working
• Flexibility to travel
• Ideally on-property hotel, reservations, sales support or corporate customer-facing experience

• Strong communication (written and presentations)
• Collaborative with cross-functional teams
• Ethical and discrete with sensitive information
• CRM systems experience
• Salesforce familiarity
• Microsoft Office proficiency

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