Senior Account Manager

Overview

In this role you drive revenue growth by nurturing strategic client relationships and acting as a consultative partner across enterprise and data solutions. You collaborate with cross-functional teams to translate client needs into value, execute quarterly growth plans, and ensure a seamless, high-impact customer experience. You will be the lead contact for accounts, advocate for customers, and track progress with CRM-driven metrics. You help shape outcomes by aligning Cint’s offerings with client goals.

Responsibilities

• Develop and nurture relationships with customers and key stakeholders to grow revenue
• Act as a consultative partner, identifying client pain points and recommending solutions from Cint’s product suite
• Implement quarterly account growth plans
• Communicate Cint value propositions in line with customer goals
• Collaborate with Enterprise, Media Measurement and Connected Data teams to identify and win new opportunities
• Serve as the lead point of contact for all account management matters
• Represent the voice of the customer to inform internal teams
• Collaborate with Customer Success, Customer Development and Project Management to improve the customer experience
• Achieve quarterly goals while maintaining client satisfaction and product engagement
• Maintain diligent use of CRM and forecast key account metrics

Key requirements

• Previous experience in an Account Management/strategic client-facing role
• Prior experience in market research or media/advertising industry
• Demonstrable consultative approach to delivering solutions for clients
• Proven ability to build and sustain relationships with customers
• Accountability and willingness to go the extra mile for clients
• Experience engaging across Sales, Marketing, Customer Support, Professional Services, and Product Management
• Ability to communicate, present and influence at executive levels
• Passion for technology and ability to discuss new disruptive tech with clients
• Excellent English communication, negotiation and presentation skills

• strong communication
• negotiation
• presentation
• CRM usage
• data-driven decision making
• stakeholder management

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