Head of Supply Chain Operations

Overview

In this role you will lead the cross-functional supply chain teams for aircraft spares, tooling and equipment, ensuring material availability to support maintenance across the fleet. You will manage shortages, repair pipelines and supplier performance, collaborating with Engineering, Inventory Planning and Logistics to keep maintenance moving. The position offers pace, responsibility and visible impact on aircraft availability in a regulated, safety-critical environment. You’ll drive service delivery and continuous improvement, shaping how we plan and execute supply chain functions at scale.

Pay / Benefits

• Staff travel benefits including unlimited basic and premium standby tickets
• Up to 30 discounted hotline airfares per year for self, friends and family
• Opportunity to take on new challenges and progress within the company

Responsibilities

• Lead supply chain service delivery across aircraft spares, assets, tooling and equipment
• Manage shortages, repair pipelines and material constraints
• Collaborate with Inventory Planning, Logistics and Engineering teams
• Improve availability, service performance and recovery plans
• Oversee repair turnaround performance with suppliers and partners
• Manage service-related KPIs and performance measures
• Lead and develop teams across supply chain delivery activities

Key requirements

• Significant experience leading supply chain, operations, logistics, or service delivery in a complex environment
• Strong understanding of aviation, engineering, maintenance, MRO or regulated safety-critical operations
• Proven track record managing operational performance, shortages, repair pipelines, inventory flows, tooling, assets, or equipment availability
• Experience leading multi-disciplinary teams and delivering through others in a fast-paced setting
• Demonstrable experience working with senior stakeholders, suppliers and operational partners to resolve constraints
• Relevant professional qualification, degree, or equivalent experience in supply chain, engineering, logistics, operations, or business management

• Collaborative approach across multiple teams and suppliers
• Strong analytical and problem-solving capability
• Decisive decision-making in changing priorities
• Supply chain leadership
• Inventory planning and logistics understanding
• Service performance management

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