Client Systems Product Owner

Overview

In this role you drive product value within the Client Systems portfolio by shaping strategy, owning roadmaps, and prioritising backlog for client-facing products. You work closely with business owners and delivery teams to translate needs into actionable user stories, ensuring alignment with enterprise standards and strategic goals. You collaborate across functional teams to deliver improvements that enhance user experience and business outcomes. This is an opportunity to influence digital products that support client engagement and firm-wide objectives.

Pay / Benefits

• Private Medical Insurance
• Pension and flexible savings options
• Electric car and cycle to work schemes
• Emergency family care
• Maternity/paternity/shared parental leave
• Travel insurance and season ticket loan

Responsibilities

• Own and prioritise product backlogs for assigned products, aligning to business value and delivery capacity.
• Translate business needs into clear user stories and acceptance criteria; support discovery to delivery lifecycle.
• Collaborate with stakeholders to balance strategic initiatives, BAU, technical improvements, and risk.
• Assist portfolio-level prioritisation with Lead Product Owner and Head of Enterprise Systems.
• Coordinate with analysts, architects, developers, and vendors to ensure feasible solutions and effective delivery.
• Act as primary contact for assigned products, communicating priorities, progress, risks, and outcomes.
• Monitor product performance and user feedback to identify enhancement opportunities and drive continuous improvement.
• Promote best practices in product management, user-centered design, and stakeholder engagement.

Key requirements

• Experience as Product Owner, Product Manager, or similar in a technology-led environment.
• Backlog refinement, user story creation, acceptance criteria, and supporting delivery teams in agile ways of working.
• Strong stakeholder management with senior business and tech teams and suppliers.
• Experience balancing competing demands across strategic initiatives, BAU, and risk requirements.
• Strong commercial and strategic judgement to prioritise by business value, user needs, and objectives.
• Excellent communication skills for technical and non-technical audiences, including senior stakeholders.
• Experience in cross-functional teams with BAs, developers, architects, and service teams.
• Structured, pragmatic problem solving and delivery-focused mindset.
• Understanding of agile delivery principles and end-to-end delivery lifecycle.

• collaboration
• clear communication
• delivery-focused
• Agile framework
• Backlog management
• Backlog prioritization

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