Legal Support Administrator

Overview

In this role you provide essential administrative support to fee earners and Partners, ensuring efficient case handling and smooth operations. You will work in a fast-paced Support Services team in Leeds, contributing to accurate file management, billing, and document preparation. You’ll interact with clients and colleagues to resolve queries and keep processes moving. The position offers exposure to a collaborative, growing law firm focused on client service and professional development.

Pay / Benefits

• 25 days’ holiday (rising to 28) + bank holidays
• annual pay and bonus review processes
• health and wellbeing support
• pension arrangements
• two paid volunteering days per year
• colleague discounts and lifestyle benefits

Responsibilities

• Handle fee earner queries by email and MS Teams
• Keep all team files orderly and databases up to date
• Open and close case files on case management systems
• Process payments of invoices, cheques, BACs payments and billing
• Support fee earners with preparation of cases, e-bundles and paper bundles
• Prepare digital files for audit
• Administer the department’s digital storage platforms
• Book fee earner travel and meetings and manage expenses
• Manage the office inbound post, printing and scanning
• Manage Radiology requests across multiple digital platforms
• Respond to urgent support requests in a timely manner

Key requirements

• Keen interest in building a career in Administration, with willingness to learn
• Enthusiasm, a can-do attitude, and willingness to contribute to the team
• Ability to work on your own initiative
• Ability to manage change and meet changing demands of the business
• Excellent accuracy and attention to detail with the ability to multi-task
• Excellent time management skills
• Ability to work within strict service level agreements
• Excellent verbal and written communication skills

• proactive mindset
• strong communication
• attention to detail
• MS Teams
• case management systems
• digital storage platforms

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