Account Delivery Director (Monitoring Services)

Overview

As Account Delivery Director for Lenders, Investors and Insurers, you will steer key client relationships, shape account plans, and drive revenue growth while delivering high-quality technical advisory services. You will lead and coordinate delivery teams, advancing sustainability and digital solutions within the built environment. This role offers the chance to position Arcadis as a trusted partner across regional accounts and to own the delivery of Technical Due Diligence reports. You’ll collaborate with cross-functional teams to win opportunities and maximize impact.

Responsibilities

• Develop and deliver account plans aligned with Arcadis UK objectives
• Grow existing client relationships and win new business to hit revenue and margin targets
• Identify market trends and client needs in the lender/investor sector
• Lead pursuits, contribute to bid decisions, and shape proposals
• Tailor Arcadis solutions to client needs with value-led propositions
• Maintain client intelligence and lessons learned for continuous improvement
• Manage a strong pipeline and collaborate to maximize growth
• Build trusted relationships with senior client stakeholders and lead relationship development
• Lead and coordinate delivery teams to achieve client outcomes
• Generate opportunities via professional networks and market visibility

Key requirements

• Degree or professional qualification in business, management, surveying or a related field
• Strong background in consulting, business development and client leadership
• Experience in technical due diligence, development monitoring, sustainability and real estate asset management
• Proven ability to build trusted client relationships and deliver commercial growth
• Experience leading and delivering Technical Due Diligence reports is highly desirable

• relationship building
• leadership
• strategic thinking
• technical due diligence
• development monitoring
• sustainability

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