Product Specialist

Overview

In this role you will act as the SME for TrakCare in the UKI region, translating domain knowledge into clear product requirements and use cases. You’ll collaborate with developers and customers to shape product direction, support localised releases, and help deliver go-live solutions. You will operate within an Agile context, aligning local needs with global functionality while preparing documentation and demonstrations for stakeholders. This is a hands-on role that drives value by refining requirements, illustrating workflows, and enabling successful deployments.

Responsibilities

• Business Analysis of TrakCare requirements for core releases and local edition adaptation
• Scoping and Planning within an Agile two-week sprint cycle
• Product Localisation including configuring for local needs and producing release notes, checklists, and training content
• Collaborating with implementation teams during scoping, presentations, analysis, and GoLive support
• Developing use cases and functional requirements for new functionality and coordinating with developers and staff to ensure changes meet needs
• Preparing and delivering product materials, presentations, and demonstrations for knowledge sharing and customer requirements

Key requirements

• 2/3 years of practical healthcare domain experience (essential)
• Understanding of departmental interdependencies and workflows in UKI healthcare (essential)
• Experience with healthcare IT vendors or consultancies in a similar role (preferred)
• Experience writing use cases, requirements, or functional documentation for healthcare applications (preferred)
• Experience with healthcare applications at an in-depth level (preferred)
• University degree in Medical domain or Health Informatics preferred (preferred)

• Clear communication with developers, customers, and internal teams
• Collaborative, cross-functional teamwork in Agile environments
• Requirements analysis and stakeholder engagement
• Use case development and requirements/documentation writing
• Functional specification and release documentation
• Agile/sprint planning and product localisation

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