Mandarin speaking job – Operations Assistant – Customer Claims – Reading – md

Your New Job Title: Mandarin speaking Operations Assistant – Customer Claims – Reading

TheSkillsYou’llNeed:Mandarin,strongindataanalysis,customerclaimrelatedexperience.

YourNewSalary:Upto£31k,dependingonexperience

OfficeBased,5daysaweek

Perm

Start:ASAP

MandarinspeakingOperationsAssistant–CustomerClaims-WhatYou’llbeDoing:

• Organize,maintainandarchivefilestoensureefficientandtimelyaccess.
• Performaccuratedataentryandmaintaininternaldatabases.
• Supportinternalandexternalcommunications,ensuringsmoothinformationflow.
• Maintaincustomerinsurancedata,updatereceivables,andmanageentriesontheinsuranceportal.
• Reviewcustomerclaimsandgatherrequireddocumentationforinternalassessment.
• LiaisewiththeSalesteamandcustomerstoresolveclaim-relatedqueries
• Issuecreditnotesthroughtheinternalsystem.
• Consolidateandanalysesdata,ensuringaccuracyandprovidinginsightstosupportoperationalandbusinessdecision-making.

MandarinspeakingOperationsAssistant–CustomerClaims-TheSkillsYou’llNeedtoSucceed:

• FluentinEnglishandMandarinpreferred
• Abilitytoworkeffectivelyinacross-culturalenvironment.
• GoodunderstandingofaB2Bbusinessenvironment.
• Strongcommunicationandcollaborationskillsacrossteams.
• Provenabilitytomanagemultipletasksandmeettightdeadlines.
• ProficientinMicrosoftOffice,particularlyExcel(advancedfunctionspreferred).
• Experienceindataconsolidationandanalysis,withstrongattentiontodetail.
• Familiaritywithdatatoolsorcoding(e.g.Exceladvancedfunctions,SQL,Python)isadvantageous.
• Someexperienceindataanalysisorarelatedfieldispreferred.
• Self-motivated,detail-oriented,andproactiveinproblem-solving.
• Abletoworkbothindependentlyandaspartofateam.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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