Overview
In this role you will own experimental design and causal analysis to improve the broker journey from lead to offer. You’ll work cross-functionally with commercial, engineering, design, and data science to inform product decisions and measurable impact. Expect end-to-end ownership of projects, from framing the problem to communicating findings to stakeholders. Your work will directly influence how many broker-sourced businesses reach an offer and their lifetime value, in a fast-moving SME financing environment.
Pay / Benefits
- Flexible working hours
- Medical insurance from Vitality
- Private GP service
- 25 days’ holiday plus birthday day
- One-month paid sabbatical after four years
- 3% pension contributions on total earnings
Responsibilities
- Design and run experiments and causal inferences for broker journey improvements
- Own projects end-to-end from problem framing to delivering actionable insights
- Build and evaluate models or tests and translate results for commercial/strategy teams
- Collaborate with data scientists in other broker/partner teams and join analytics guild
- Present learnings through weekly/fortnightly write-ups and learnings sessions
- Engage with brokers to gather context and refine questions
- Identify bottlenecks in the broker application flow (pre-application, application, operations) and test fixes
- Measure impact on offer rate and customer lifetime value
Key requirements
- Statistical foundations in probability and statistics (Bayesian reasoning)
- Experience with causal inference and experimental design beyond simple A/B tests
- Ability to take loosely defined problems and deliver answers
- Data manipulation and modelling proficiency
- Experience with AI/ML to augment analysis while validating outputs
- Strong written and verbal communication for non-technical audiences
- Clear and concise communication
- Commercial and strategic collaboration
- Curiosity and context-seeking with brokers
- Bayesian reasoning
- Causal inference and advanced experimental design
- Data manipulation and modelling tools
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