Complaints Advisor – Customer Experience Champion (Remote)

Company: Magna Housing Group
Apply for the Complaints Advisor – Customer Experience Champion (Remote)
Location: Dorchester
Job Description:

Magna Housing Group is seeking a Complaints Advisor to guide customers through the formal complaints process, ensuring concerns are understood, investigated and resolved in line with our policy. The role is home-based with occasional travel to Magna offices and requires working within a 37-hour week.

Salary is £29,988 per annum with benefits; closing date 27 October 2026. Applicants must have legal right to work in the UK with no sponsorship.

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Posted: October 15th, 2026