Quality Manager

Company: Multimatic
Apply for the Quality Manager
Location: Thetford
Job Description:

Overview

In this role you will own and drive the Quality Management System, leading cross‑functional Quality Engineering, Supplier Quality, and Metrology teams. You’ll ensure customer requirements are deployed, manage escalation and containment, and track actions to closure while maintaining safety. You will partner with teams to improve processes, metrics, and risk controls, shaping a robust quality culture across the organization. This is a hands-on leadership position focused on safeguarding product quality, driving continuous improvement, and aligning with customer and internal quality expectations.

Responsibilities

  • Own and maintain the Quality Management System and its effectiveness
  • Integrate Quality Engineering, Supplier Quality, and Metrology processes and control interactions
  • Deploy Customer Specific Requirements across quality functions
  • Lead management review preparation and track actions to closure
  • Provide functional leadership to Quality Engineering, Supplier Quality Assurance, Metrology/Calibration, and Quality Inspection teams
  • Manage customer quality communication, timely responses, and escalation for critical issues
  • Oversee supplier quality management, performance monitoring, and PPAP review
  • Ensure PFMEA alignment, control plans, inspection strategies, and MSA where applicable
  • Maintain calibration system integrity, MSA studies, and metrology compliance

Key requirements

  • Leadership of multi-disciplinary quality teams (Quality Engineering, Supplier Quality, Metrology)
  • Experience with quality systems and process control across multiple quality streams
  • Customer quality management, escalation, and PPAP workflow control
  • PFMEA alignment, control plans, inspection strategies, MSA
  • Nonconforming product containment, traceability, and containment decision authority
  • CAPA systems (8D or similar) and corrective action verification
  • Quality performance tracking and KPIs across functions
  • Strong leadership and people management
  • Decision making and prioritization
  • Cross-functional collaboration and communication
  • PFMEA
  • DFM & DFA input
  • Control plans

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Posted: October 16th, 2026