Overview
As Technical Product Manager for the Medica range, you shape the technical direction of our clinical portfolio. You translate requirements into specifications and partner with engineering, R&D, and E&I to ensure high standards and smooth releases. You own technical documentation and enable sales, service, and training across the lifecycle. This role sits at the intersection of technology and business, driving quality and customer-focused improvements.
Pay / Benefits
- 25 days annual leave
- Pension and share scheme
- Private medical insurance
- Access to a Private GP
- Company bonus scheme
- Mental health and financial support
Responsibilities
- Collaborate with Engineering, R&D, and E&I to make informed technical decisions
- Ensure products meet technical standards and performance expectations
- Translate requirements into high-quality technical specifications for new and existing products
- Own the Medica product ranges technical aspects, resolving quality issues and handling technical inquiries
- Monitor and optimise the technical lifecycle (development, deployment, maintenance, upgrades)
- Support the creation of operator manuals, technical docs, and training materials
- Deliver technical training to internal and external stakeholders
- Maintain and share product knowledge across the organisation
- Bridge between technical and business stakeholders to align goals and decisions
- Work with Product Manager (Medica), Marketing, Technical Support, and Engineering to align technical direction with business needs
- Gather and analyse technical feedback from customers and internal teams to inform improvements and prioritisation
- Engage with customers to understand requirements and provide application-based support
- Participate in beta testing phases with on-site input and performance insights
- Build partnerships with customers, distributors, and external networks to support product success
- Some global travel for beta testing, investigations, and quality activities
Key requirements
- A degree or equivalent in a science or engineering discipline
- Ability to present technical information clearly and concisely
- Logical, structured decision-making
- Strong collaboration skills
- Desirable: experience with laboratory, analytical or industrial equipment
- Cross-functional collaboration
- Empathy and user-centered thinking
- Commitment to continuous improvement
- Understanding of product lifecycle management
- Technical documentation
- Beta testing
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