Front of House

Overview

In this on-site role at Gousto’s Warrington site, you are the first point of contact for colleagues, candidates, contractors and visitors, helping ensure a welcoming, well-organised workplace. You support visitor management, office operations and events, and contribute to a positive day-to-day experience in collaboration with the People Team. The role blends reception duties with administrative tasks and site engagement activities, offering a hands-on opportunity to improve the workspace. You will work closely with site leadership to uphold office standards and wellbeing initiatives.

Responsibilities

• Welcome visitors, candidates and contractors to the Warrington site
• Manage visitor access, incoming post, office deliveries and the site access system including issuing access cards and fobs
• Maintain standards across reception, meeting rooms, kitchens and shared areas; escalate issues as needed
• Coordinate ordering and restocking of stationery, supplies and workplace equipment; raise purchase orders
• Plan and deliver site events, celebrations and employee engagement activities
• Assist with onboarding and welcome new office-based starters
• Support workplace wellbeing activities and DSE processes including ergonomic equipment
• Handle day-to-day administration and maintain records and shared inboxes
• Identify practical improvements to the workplace experience for colleagues and visitors

Key requirements

• Approachable when interacting with colleagues, candidates, contractors and visitors
• Strong organisational skills and attention to detail
• Ability to manage changing priorities in a fast-paced environment
• Clear, cross-team communication
• Resourceful with ownership of day-to-day tasks
• Focus on delivering a positive experience for colleagues and visitors
• Ability to work independently and as part of a team
• Comfort with Google Workspace or similar digital systems
• Willingness to work across a varied range of workplace activities
• Manual handling is required

• Approachability
• Strong communication
• Organisational skills
• Adaptability
• Ownership mindset
• Google Workspace

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