Maintenance Manager – Property Repairs

Overview

In this role, you will lead a property services team to deliver customer-focused, high-quality maintenance and improvements to homes across a defined locality. You’ll oversee in-house trades and external contractors, directing responsive repairs and related workstreams to ensure safe, timely outcomes. You’ll model strong leadership, setting clear expectations and coaching performance while maintaining robust data and compliance. This position offers a meaningful opportunity to impact community living standards, safety, and service quality within a growing social housing organization.

Pay / Benefits

• 25 Days Holiday + Bank Holidays
• Buy or sell holiday
• Wellbeing days and volunteering days
• Matched pension up to 12%
• Life cover at 4x salary
• Private medical and dental insurance; critical illness cover

Responsibilities

• Deliver maintenance and improvement work for customers’ homes through a team of in-house trades and external contractors
• Lead operational delivery of property services, focusing on responsive repairs for residential and non-residential assets
• Model leadership, set direction, and provide performance coaching with clear expectations
• Ensure safe and timely outcomes for customers while maintaining high data quality in property systems
• Uphold health, safety and CDM compliance across activities
• Develop local knowledge of customer, asset, and investment needs within the locality
• Engage with residents and groups to develop co-created services

Key requirements

• Experience managing direct labour workforce focused teams for maintenance services
• Ability to plan delivery of workstreams in a customer-focused environment
• Budget planning, tracking and forecasting to deliver value for money and mitigate risks
• Commercial acumen
• Knowledge of health, safety and environmental legislation with emphasis on compliance
• Proficient use of Microsoft Office with intermediate/advanced Excel
• Willingness to travel; access to a car and full UK driving licence

• customer-focused
• leadership
• communication
• Microsoft Office (Excel, etc.)
• Health, safety and environmental compliance
• CDM regulations

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