Detailed job description and main responsibilities
We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.
All successful applicants will be required to complete our corporate trust induction once a start date has been agreed.
Please note: This role is not eligible for UK Visa Sponsorship. In line with the UK Immigration Rules and Home Office Sponsorship Guidance, employers may only sponsor individuals for roles that meet strict eligibility, salary, and compliance requirements. Where a role does not meet these criteria, organisations are prohibited from assigning a Certificate of Sponsorship. Applicants must therefore already hold a valid immigration status and ongoing right to work in the UK in order to be considered.
Person specification
Qualifications
Essential criteria
- GCSE Grade C or above in English Literature and Maths.
Desirable criteria
- NVQ customer services
- NVQ level 2 in pharmacy services
Experience/Knowledge
Essential criteria
- Experience with dealing with members of the public in a service capacity
Desirable criteria
- Experience of working in a hospital or other healthcare environment
- Experience of working in pharmacy
- Some experience using computers (ECDL)
Skills
Essential criteria
- Good command of the English language
- Good oral and written communication skills
- Able to plan, prioritise and organise workload
Desirable criteria
- IT literate
- Proven customer care skills
- Accurate checking of correct stock, batch number and expiry dates
In the event that we receive a high volume of applications, we may need to close the application process earlier than planned. To avoid missing out, we encourage you to submit your application as soon as possible.
Please contact the Recruiting Manager for an informal discussion should you have any queries relating to the role for which you are applying.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives, and experiences and celebrate the diversity of thought, viewpoints, and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that experts in the workplace assess our staff and we ensure that their recommendations are implemented as quickly as possible. You can find out more here:
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